Don’t BUGMe I’m On Vacation

Don’t BUGMe I’m On Vacation (“BUGMe”, “we”, “us”, “our”) exists to help vacationers discover authentic, independent tourism experiences — and to help those businesses welcome the right guests.

Our website and map help you explore what’s available.
The Road Trip Pass enhances that experience by offering savings at participating businesses and access to account features such as saving trips and itineraries.

The Road Trip Pass is built on a simple premise:
an honest deal at a fair price.

These policies outline how the Road Trip Pass works, what it includes, and what it does not. They are designed to protect travelers, businesses, and the integrity of the ecosystem.

1. Key Terms

  • BUGMe – Don’t BUGMe I’m On Vacation (www.bugme.travel)

  • Vacationer – A user of the BUGMe website and/or Road Trip Pass

  • Participating Business – A business listed on BUGMe that has agreed to offer savings to Road Trip Pass holders

  • Map Listing – A business listed on the BUGMe map that does not offer pass savings

  • Road Trip Pass (RTP) – A paid membership that provides access to savings and account features

  • Active Pass – A Road Trip Pass that has not expired


2. What BUGMe Is (and Is Not)

BUGMe is a reference and discovery platform.

  • We are not a booking or reservation service

  • We do not process payments for tourism businesses

  • All bookings, payments, changes, and refunds for experiences happen directly between you and the business

BUGMe helps you:

  • Discover tourism experiences

  • Identify participating businesses offering savings

  • Organize and save your travel ideas (with an active pass)


3. Accounts & Access

  • You may browse and search the BUGMe map without an account

  • Purchasing a Road Trip Pass creates your account

  • An active pass is required to:

    • Receive savings at participating businesses

    • Save trips, searches, and itineraries

    • Access account-based planning features


4. The BUGMe Map

  • The map includes independent tourism businesses we believe are relevant to travelers

  • Not all listed businesses offer Road Trip Pass savings

  • Participating businesses are clearly marked on the map (via the ‘offers’ button)

You may:

  • Search freely

  • Filter by interests

  • Save places and trips with an active Road Trip Pass


5. Road Trip Pass Savings

What the Pass Includes

  • 20% savings at participating businesses

  • Savings apply to the business’s principal activity only

  • Savings do not apply to:

    • Add-ons such as merchandise, photos, upgrades

    • Already discounted or group-rate offerings

    • Items restricted by law (e.g., alcohol, tobacco)

Using Your Pass

To receive savings, you must:

  1. Have an Active Road Trip Pass

  2. Inform the business before purchase or booking

  3. Present your active pass at check-in or arrival

Savings cannot be applied:

  • Retroactively

  • To existing reservations

  • To bookings made before the pass was active

  • At the time of booking

Your pass may be used unlimited times while active.


6. Pass Use & Eligibility

  • Road Trip Passes are non-transferable

  • The pass holder must:

    • Be the person making the booking

    • Be present at the experience

  • You may include friends or family in your booking

7. Availability & Business Discretion

  • Participating businesses remain independent

  • Availability, capacity, and scheduling are determined by each business

Please be respectful — the Road Trip Pass is designed to support, not strain, local businesses.

8. Refunds

  • Road Trip Passes are generally non-refundable

  • This policy helps prevent misuse and protects participating businesses

That said, we understand that unexpected situations arise.
Refund requests may be reviewed case by case at our discretion.

  • Approved refunds are processed by BUGMe

  • Please allow 7–10 business days for processing


9. Reviews & Conduct

We welcome respectful, constructive feedback.

Please:

  • Be honest and fair

  • Avoid defamatory or abusive language

  • Address service concerns directly with the business when possible


10. Responsibility & Disputes

BUGMe is not responsible for:

  • The conduct of businesses or other travelers

  • The quality of services provided by third parties

If a participating business does not honor an active pass as described, please contact us so we can follow up.


11. Final Note

The Road Trip Pass exists to support:

  • Independent businesses

  • Flexible travel

  • Mutual benefit

If you are seeking to exploit or game the system, BUGMe is likely not the right fit.

If you’re looking for a fair deal, better experiences, and a more thoughtful way to travel — welcome.

Policies & guidelines - vacationer

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